Terms & Conditions


These Terms of Service govern your use of the At The Blue Cottage website and services. By accessing this website, booking a workshop, or purchasing products, you agree to these Terms.

If you do not agree with these Terms, please do not use this website.

About Us

At The Blue Cottage provides mosaic workshops and sells mosaic tiles and supplies through this website.

Website Use

You agree to use this website for lawful purposes only.

You must not:

- Use the website in any way that may damage or disrupt the site

- Attempt to gain unauthorised access to systems or data

- Use the website for fraudulent purposes

- Copy or reuse website content without permission

All content on this website, including text and images, remains the property of At The Blue Cottage unless otherwise stated.

Products

We sell mosaic tiles and supplies through our online store.

We make every effort to ensure:

- Product descriptions are accurate

- Prices are correct and fair

- Images represent products as clearly as possible

However:

- Colours may vary slightly depending on screen settings

- Each mosaic piece and tile is handmade, making every item unique and no two pieces will be exactly the same in colour, texture, or finish.

- Product availability may change without notice

- We reserve the right to cancel orders if a product becomes unavailable or if an error occurs in pricing or product information.

Orders

When placing an order, you agree to provide accurate and complete information.

Once an order has been placed, you will receive confirmation by email.

We reserve the right to refuse or cancel orders where necessary.

Payments

Payments are processed securely through Squarespace-integrated payment providers such as Square or Stripe.

We do not store credit card details.

Orders will not be processed until payment has been received.

Shipping

Shipping costs are calculated at checkout where applicable.

Delivery times are estimates only and may vary depending on location and carrier delays.

At The Blue Cottage is not responsible for delays caused by shipping providers.

Customers are responsible for providing correct delivery information.

Workshop Bookings

Workshop places are limited and bookings are required in advance.

Payment may be required at the time of booking to secure your place.

Workshop details including dates and times will be provided at the time of booking.

We reserve the right to reschedule or cancel workshops if necessary. If this occurs, participants will be offered a refund or alternative date.

Workshop Participation

By attending a workshop, you acknowledge that:

- Workshops involve the use of tools and materials

- Reasonable care must be taken during participation

- At The Blue Cottage is not responsible for injuries caused by misuse of tools or failure to follow instructions

- Participants must follow safety instructions during workshops.

- For safety reasons, workshops are designed for participants aged 16 and over, and children under 16 are not permitted to participate or attend workshops.

- Unfortunately, the workshop space is not currently accessible for wheelchair users, however improvements are planned and accessibility will be provided in the future.

Contact

If you have questions about these Terms, please contact:

At The Blue Cottage
Email: sharon_atthebluecottage@outlook.com
Phone: 0407 642 672