At The Blue Cottage respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, book mosaic workshops, or purchase mosaic tiles and supplies.

This policy is intended to comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

Information We Collect

We may collect personal information when you:

- Book a mosaic workshop

- Purchase mosaic tiles or art supplies

- Contact us through the website or email

- Subscribe to updates or newsletters

- Fill out a form on our website

The information collected may include:

- Name

- Email address

- Phone number

- Billing address

- Shipping address

- Workshop booking details

- Order details

- Any information you choose to provide

We may also automatically collect limited technical information such as:

- Browser type

- Device type (eg. mobile or desktop)

- Pages visited on our website

How We Use Your Information

We use your information to:

- Process workshop bookings

- Process and ship orders

- Communicate with you about your booking or purchase

- Provide customer support

- Improve our website and services

- Send updates if you have chosen to receive them

We only collect information that is necessary to operate our business.

Payments

Payments made on this website are processed securely through Square or other secure payment providers integrated with Squarespace.

We do not store credit card information on our website.

Payment providers handle your payment information according to their own privacy policies.

Squarespace Platform

This website is hosted on Squarespace. Squarespace provides the online platform that allows us to sell products and accept workshop bookings.

Squarespace may store your data securely on their servers and process information on our behalf.

For more information, please refer to Squarespace’s privacy policy.

Cookies

Our website uses cookies to help improve your browsing experience.

Cookies may be used to:

- Enable website functionality

- Remember preferences

- Analyse website traffic

You can disable cookies through your browser settings if you prefer.

Third-Party Services

We may use trusted third-party services to operate our website, including:

- Squarespace (website platform)

- Square (payment processing)

- Shipping providers

- Email services

- Analytics tools such as Google Analytics

These services only receive the information necessary to perform their functions.

Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

This includes:

- Secure website connections (SSL)

- Secure payment processing

- Restricted access to personal information

However, no internet transmission can be guaranteed to be completely secure.

Access to Your Information

You may request access to the personal information we hold about you and request corrections if needed.

To do this, please contact us using the details below.

Sharing Your Information

We do not sell, rent or trade your personal information.

We may share information only where necessary to:

- Process orders

- Deliver products

- Manage workshop bookings

- Comply with legal obligations

Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this website.

Contact

For questions about this Privacy Policy or your personal information, please contact:

At The Blue Cottage
Email:sharon_atthebluecottage@outlook.com
Phone:0407 642 672